Tony Neale Consulting – Customer Privacy Notice

This privacy notice outlines how we handle your personal information.

Our contact details

Telephone: 07803021164
Email: tonyneale@ajn-consulting.co.uk

What information we collect, use, and why

We collect or use the following information to provide our services:

• Names and contact details
• Addresses
• Health and safety information
• Website user information (including user journeys and cookie tracking)
• Records of meetings and decisions
• Information relating to compliments or complaints

We collect or use the following information for service updates or marketing purposes:

• Names and contact details
• Addresses
• Marketing preferences
• Purchase or viewing history

We collect or use the following information to comply with legal requirements:

• Health and safety information

Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

• Consent
• Contract
• Legal obligation

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

• Consent
• Contract
• Legal obligation

Our lawful bases for collecting or using personal information for legal requirements are:

• Consent
• Contract
• Legal obligation

Where we get personal information from

• Directly from individuals

How long we keep information

We will keep your personal information for as long as necessary for the purposes for which it was collected, to provide you with services and to conduct our legitimate business interests or where otherwise required by law.

Who we share information with

• Other organisations
• Professional or legal advisors
• Relevant regulatory authorities
• External auditors or inspectors
• Professional consultants
• Organisations we’re legally obliged to share personal information with

Your data protection rights

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal data.
• Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
• Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

Last updated
1st Nov 2024